What to originate in case your Amazon Alexa app is no longer working

Jon Bitner


Amazon Alexa could be undoubtedly one of many preferred natty assistants, however it’s no longer without about a flaws. To illustrate, some customers beget skilled crashes whereas the utilization of the Amazon Alexa app — and others beget chanced on the app to be entirely unresponsive.

Complications cherish this are frequently picked up on by Amazon and straight away mounted with a patch, however generally there’s a remark of affairs on the user’s pause that wants to be remedied before things open functioning as intended. If your Amazon Alexa app is no longer working or responding, listed below are about a ways to repair it.

Take a look at for a machine update

An Amazon Echo on a table in between a few books and a coffee mug.

Android, iOS, and even the Alexa app are repeatedly receiving updates. Make hunch you’re working essentially the newest version of each and each your working gadget and the Alexa app. In case you’re lower than this point, download essentially the newest machine. If your cellphone and app are each and each up up to now and you’re mild having points, then strive undoubtedly one of many choices listed below.

Restart your cellphone

Samsung Galaxy S23 Ultra and Apple iPhone 14 Pro
Nadeem Sarwar / DigitalTrends

Most smartphones inch weeks (or months) without getting a troublesome reset. If it has been awhile since you final grew to grow to be off your cellphone, strive powering it off, then turning it aid on and accessing the Alexa app. With any success, it’ll open working cherish traditional.

Reinstall the Alexa app

Alexa app on phone.

As straightforward as it appears to be like, many customers beget chanced on success when uninstalling and reinstalling the Alexa app. Whether you’re on iOS or Android, merely delete the app, dive into the App Retailer or Play Retailer, and download the Alexa app all yet again. With any success, this can fix in spite of imperfect malicious program used to be preventing the machine from functioning successfully.

Skedaddle the cache for your smartphone

Amazon Fire TV on Echo Show 15.

The Amazon Alexa app will retailer bits of recordsdata to aid enhance its efficiency — however generally this doesn’t work as intended. Clearing your cache will buy away the total excess recordsdata kept for your machine. It’s a straightforward activity, and particular person that on a normal basis solves points with Alexa. The steps are assorted searching on when you’re the utilization of Android or iOS, however each and each easiest buy a speedy time to total.

Disable your Wi-Fi and cell connections

Amazon Echo Studio.

If your Amazon Alexa app is section of a sturdy natty dwelling setup, it’s liable for communicating with loads of gadgets straight away. And whereas this generally works without points, there’s repeatedly an opportunity to approach aid across a malicious program. If none of the above strategies are working, strive disabling your Wi-Fi and cell connections for 30 seconds, then flip them aid on.

Contact Amazon and stay wide awake for an update

Echo Dot on table.

Amazon tends to detect these Alexa points reasonably rapidly, so there’s an actual chance the team is already working on a fix. Make sure to take a look at the Amazon Support Twitter web page, as it’s repeatedly posting updates and responding to customers who file any points.

Editors’ Ideas

Related Articles

Leave a Reply

Your email address will not be published.

Back to top button