Canyon is contacting triathletes to grab Speedmax CF bikes attributable to a security enviornment.
Householders of the Speedmax CF triathlon bike model with a V21 Aerostem acquire been receiving communications from the leading bike label to inquire them to discontinuance the employ of their bikes until they acquire been checked by a legit bike mechanic.
Canyon says it has made the resolution attributable to “rare circumstances the place the fork steerer tube can crack or ruin”, and would possibly well smooth be covering the fee of subsequent repairs. It expects these repairs to commence in December.
The conversation from Canyon, shared by a cyclist with TRI247, read as follows:
“Supporting you for your ambition to performance and at the identical time sustaining your security is major for us. That’s why we are contacting you to portion facts about the biggest security concern for your Speedmax CF bike with a V21 Aerostem. From our records you’ve purchased this product from us.
“We found out rare circumstances the place the fork steerer tube can crack or ruin, leading to a detachment of the cockpit meeting (stem and handlebar), largely after a harsh affect similar to hitting a deep pothole or one other identical stress match. This would well lead to a tumble or in excessive cases additionally an damage depending on the concern and the environmental stipulations you are riding in.
“For your security, please in an instant discontinuance the utilization of your bike and set no longer bound it until you’ve had your fork checked and mounted by a legit bike mechanic.
The restore will encompass an inspection of the fork steerer tube, a fork replace if important and a preventative reinforcement of the fork steerer tube.”
Repair activity explained
“We predict the restore to originate in December. We can proactively allege you as quickly as the restore activity starts, including the total tiny print or no longer it is a must to know. Our ambition is to acquire a restore activity that is most helpful for you. Of route, Canyon will veil the expenses of the restore.
“Moreover, we gives you an FAQ and additionally usual updates on-line. Relaxation assured, that we are working with utmost priority to clear up this concern as quickly as imaginable.
“As fellow athletes, we know how tricky this concern is, especially through your shuffle and training planning for the upcoming season. Getting you back to coaching as snappy as imaginable is our highest priority. We’re devoted to minimizing downtime to the lowest imaginable extent, guaranteeing you would possibly well return to coaching and racing as quickly as imaginable.
Form regards,
The Canyon crew”
Most recent Speedmax models unaffected
The snatch most fascinating impacts the Canyon Speedmax CF (R41/R073) with a V21 aero stem. The tip discontinuance Speedmax CF SLX and CFR models aren’t impacted. And the extra lately launched models of the Speedmax CF with a one share carbon cockpit launched in April 2024 are additionally unaffected by the concern.
Next steps for Canyon Speedmax CF owners
These who purchased their Speedmax CF straight from Canyon would possibly well additionally smooth acquire received a conversation on Fifth November informing them that their bike is littered with the protection spy. But these which acquire purchased their Speedmax 2d hand would possibly well additionally smooth take a look at the side of the stem to behold whether it is miles a V21. Householders of the affected bikes acquire been advised no longer to bound their precise steed until it has been checked over by an popular mechanic and repaired if important.
