HP is obstructing third-occasion printer ink all over again

HP is fighting more potentialities from the utilization of third-occasion ink with their printers. Reasonably about a experiences scattered all the absolute best design via Reddit, Twitter, and the HP neighborhood dialogue board imply that a most contemporary printer firmware replace is obstructing the inform of non-HP ink as fragment of the firm’s stringent “dynamic security” policy, as first reported by Ars Technica.

First launched in 2016, dynamic security is fragment of HP’s cartridge authentication route of the firm says can even restful “defend the quality of our buyer ride, preserve the integrity of our printing methods, and defend our intellectual property.” This means barring the inform of ink or toner cartridges that attain now no longer possess “novel or reused HP chips or digital circuitry” in some printers, one thing HP has already faced criticism and several class toddle complaints over.

Despite this, it seems to be HP’s expanding its dynamic security policy to more gadgets that had been as soon as successfully matched with non-HP cartridges. One Reddit person, u/grhhull, says they’re now no longer ready to make inform of third-occasion ink cartridges with their HP printer. In its keep of displaying a bypassable message that signifies HP can’t guarantee the quality of their print, u/grhhull says their printer won’t inform a third-occasion cartridge the least bit.

Some HP printers won’t print at all when third-party ink cartridges are installed.

Some HP printers won’t print the least bit when third-occasion ink cartridges are installed.

Image: u/grhhull via Reddit

“The indicated cartridges had been blocked by the printer firmware attributable to they possess a non-HP chip,” the message confirmed on the quilt of u/grhhull’s printer reads. “This printer is supposed to work most spirited with novel or reused cartridges which absorb a brand novel or reused HP chip.” In accordance with u/grhhull, an HP buyer enhance specialist informed them that right here is fragment of a “most contemporary replace.”

In 2020, HP reached a $1.5 million settlement with potentialities within the US as fragment of a class-toddle lawsuit that claimed the firm’s firmware acted as “malware” by “adding, deleting or altering code, diminishing the capabilities of HP printers, and rendering the competitors’ offer cartridges incompatible with HP printers.” The firm also paid out millions to potentialities laid low with dynamic security within the European Union and Australia after barring users from installing more affordable third-occasion ink cartridges.

As a runt concession to buyer complaints, HP issued an optional replace in 2016 that gets rid of dynamic security, however the change, confusingly, applies most spirited to a situation of particular units — about a of which HP requires to be made earlier than December 1st, 2016. Whereas it restful stays unclear which HP printers absorb dynamic security installed, online posts reveal that the subject has spread to a range of units, including the OfficeJet Pro 6970, OfficeJet Pro 6968, OfficeJet 6950, and OfficeJet 7740.

This tracks with most contemporary firmware updates released in December 2022 and January 2023 that stamp the inclusion of “dynamic security features, which would perhaps even perhaps be aged to dam cartridges the utilization of a non-HP chip or modified or non-HP digital circuitry.” In addition they assert that “periodic firmware updates will preserve the effectiveness of the dynamic security features and block cartridges that previously worked.” When reached for comment, HP quoted the first two paragraphs incorporated in this aforementioned enhance article.

As HP’s accumulate printing revenue slides, this circulate seems to be luxuriate in a determined are trying to lock users into its ecosystem. My DeskJet 4100 already presents me ample distress, and now that its most most contemporary firmware replace means that it might perhaps also quit accepting third-occasion ink at any time, I’m severely brooding about switching to every other printer imprint if I don’t absorb the likelihood to make inform of third-occasion ink within the rupture.

Exchange March 12th, 5: 22PM ET: Updated to add HP’s response.

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